EACH PATIENT HAS THE RIGHT TO:

• Be treated with dignity and respect without regard to race, color, sex, age, national or ethnic origin, diagnosis, or source of payment.
• Be provided with information regarding ownership, available services and charges.
• Be informed about his/her illness and treatment, when and how services will be provided, the name and function of any person and agency providing care and services, and the name of person responsible for coordination of care.
• Make informed decisions about his/her care and actively participate in the planning of care.
• Be instructed in his/her care therapy in order to reach the highest level of self care and wellness.
• Continuity of care and service provided by personnel who are qualified through education and experience to perform the services for which they are responsible.
• Participate in experimental treatment and research with voluntary, informed consent documented.
• Refuse treatment, within the confines of the law, after being fully informed of and understanding the consequences of such action.
• Confidentiality and privacy in treatment and care including confidential treatment of patient records, and to refuse their release to any individual outside, except in the case of transfer to another health facility, or as required by law or third party contract.
• Voice complaint and grievance and be informed of procedure to register complaints without reprisal, coercion, discrimination or unreasonable interruption of services.
• Receive prompt responses to reasonable interruption of service.
• Appropriate assessment and management of pain.
• Have cultural, psychosocial, spiritual, and personal values, beliefs, and preferences respected.
• Access, request amendment to, and receive an accounting of disclosure regarding own health information as permitted under applicable law.

PATIENT IS RESPONSIBLE:

• For providing accurate and complete information regarding his/her medical history.
• For agreeing to a schedule of services and reposting any cancellation of scheduled appointments.
• For participating in the development and updating of a plan of care.
• For communicating whether he/she clearly understands the course of treatment and plan of care.
• For following the plan of care and clinical condition.
• For reporting problems, unexpected changes in physical condition, rehospitalizations, concerns or complaints.
• For accepting responsibility for his/her actions if refusing treatment.
• For fulfilling financial obligations for services.
• For respecting the rights of home care givers.
• Patient/Responsible party is responsible to notify the provider, in writing, 60 days in advance of any change in third party payer or eligibility status.  Patient/Responsible party may be liable for charges.